At URBAN SPACE CO., Ltd. (hereinafter referred to as “URBAN SPACE”), we recognize that protecting our clients’ personal information (hereinafter referred to as “personal information”), is a matter of the highest importance and ethical responsibility, given the nature of our business. We strictly comply with “the Act on the Protection of Personal Information” and are committed to handling personal data with care and integrity. Personal information is essential for providing our services, and we consider its proper protection to be one of our core responsibilities. We manage and use such information safely and appropriately in accordance with the following policy:
- We will clearly define the purpose of use before handling any personal information.
- We only collect the minimum necessary personal information required to provide our services and will not gather information beyond that scope.
- When collecting personal information, we will inform customers of the intended use and obtain their consent in advance, in principle.
- We will only use personal information within the scope of the agreed-upon purposes.
- To improve service quality, respond to customer inquiries, and keep accurate records, we may share personal information with the following affiliated company:
Principle Japan Co., Ltd. - We implement necessary and appropriate security measures to protect personal information from risks such as unauthorized access, loss, destruction, falsification, or leakage.
- We appoint a dedicated personal information protection officer and strive for proper management. In addition, we regularly educate our employees to raise awareness and ensure secure handling of personal data through appropriate supervision.
- When outsourcing operations involving personal information, we ensure that service providers manage data appropriately through proper oversight.
- We do not disclose personal information to third parties without the customer’s consent, except when required by law or in situations where it is necessary to protect life, property, or other vital interests.
- We strive to keep customer information accurate and up to date. If you wish to request the disclosure, correction, or suspension of your personal information, please contact us through the dedicated customer support window.
- We regularly review and update this policy to maintain and enhance our personal information protection efforts.
■ Contact for Personal Information Protection
Urban Space Co., Ltd.
2F Ikebukuro Dai-ichi Seimei Building,
2-30-11 Minami-Ikebukuro, Toshima-ku, Tokyo, 171-0022
General Affairs Department
Phone: +81-3-3590-0821
Monday to Friday (excluding year-end and New Year holidays, summer holidays, Golden Week, and national holidays)
Business Hours: 10:00–12:00 / 13:00–17:00